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Help please!

Posted: Wed Sep 04, 2013 9:17 pm
by Rodden87
This is something I would never normally do but I have been trying to get hold of two different companies.
The first is zanfi I know they are Italian so my English emails might not be helping but they advertise international shipping and have an English option on their website but I have no reply to emails and they don't answer their phone anyone on here used them for anything?
The second is mountain goat performance! They advertise adjustable front bump stops but they have never once answered their phone or reply to emails or contact forms on their website! Has anyone had any dealings with them?

I would never normally do this but I'm trying to give these companies my money and I get no answer do they not want money or is it just me? :argh:
Sorry for the rant but any help would be much appreciated?
Thanks Andy

Re: Help please!

Posted: Wed Sep 04, 2013 9:23 pm
by NylonAdmiral
Don't know anything about Zanfi I'm afraid but I've dealt with Mountain Goat Performance before and found them really helpful.

I think the guy's name is Pete. I couldn't always get through by phone but he's always ended up calling me back or taking the time to write me a comprehensive email responding to my questions.

Maybe he's on holiday or something?

Re: Help please!

Posted: Wed Sep 04, 2013 9:27 pm
by Rodden87
Ace that's good enough for me hopefully I will get through to him? Or he will get back to me!
Cheers bud see you Sunday

Re: Help please!

Posted: Wed Sep 04, 2013 9:32 pm
by NylonAdmiral
I'm sure he will. I think he might run the place on his own so he's probably pretty busy.

Fingers crossed.

Yep, see you Sunday, really looking forward to it!

Re: Help please!

Posted: Wed Sep 04, 2013 9:47 pm
by Rodden87
Oh ok that probably explains it really want some for his front bump stops hopefully will hear from him soon

Re: Help please!

Posted: Wed Sep 04, 2013 9:50 pm
by kibris
I have used Zanfi a few times find them very helpful and polite, not sure why you have not had a reply,maybe holidays?

Re: Help please!

Posted: Wed Sep 04, 2013 9:58 pm
by Rodden87
Maybe hopefully get an answer soon would love to use them they seem to sell loads of great parts but can't seem to get an answer?

Re: Help please!

Posted: Wed Sep 04, 2013 9:59 pm
by timwilks13
There is another lad there called nik, sent me pictures of all the doors they had for sale, drove into aldi with my sj a few months back and he came over with a busines card and introduced himself, seemed like a genuine chap!

Re: Help please!

Posted: Wed Sep 04, 2013 10:04 pm
by turbo-tom
Pretty sure earlier in the week I heard someone say he was on holiday.

Re: Help please!

Posted: Wed Sep 04, 2013 10:08 pm
by Rodden87
Perfect hopefully I will hear from him soon lots of people seem happy with them thanks lads